At Study Friend, our goal is to keep things simple, fair, and student-friendly. We want you to feel confident about your purchase, and we're here to help if something doesn't feel right.
We offer a low-cost monthly plan. Because of the nature of digital content and instant access, we generally do not offer refunds for monthly subscriptions once the billing cycle begins. However, if you feel something didn't work as expected, reach out — we're happy to listen.
If you purchased a yearly plan and change your mind within the first 7 days, we'll issue a full refund — no questions asked. After 7 days, refunds are not guaranteed but may be granted on a case-by-case basis.
Send us a message at contact@studyfriend.me with your account email and reason for the refund. We'll review your request and respond within 3 business days.
If you subscribed via Google Play or PayPal, you may also request a refund directly through those platforms — depending on their respective policies.
We believe in earning your trust, not forcing your payment. If we ever fall short, just let us know. 💛